Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Recognition validates CallTower's expertise in deploying and managing Microsoft Teams calling solutions for organizations worldwide ...

Teams error saying We couldn’t connect the call may appear when you try to call someone in Teams, but the connection fails. If you’ve confirmed that the same ...

Microsoft will soon add new fraud protection features to Teams calls, warning users about external callers who attempt to impersonate trusted organizations in social engineering attacks. Named "Brand ...

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...

Microsoft plans to introduce a call reporting feature in Teams by mid-March, allowing users to flag suspicious or unwanted calls as potential scams or phishing attempts. The new "Report a Call" ...