Jul. 3—CHARLESTON — Dubbing a telephone and internet provider's response to "disastrous customer service problems" as "completely inadequate," the Public Service Commission of West Virginia has called ...

CHARLESTON, W.Va. — West Virginia regulators fined Suddenlink Communications $2.2 million on Wednesday and ordered it to locate a call center in the state following customer complaints about the ...

Aug. 24—During the state's history, West Virginians have had to fight — for miners' rights, for black lung benefits, for their country and, sometimes, to eke out a living when the coal mines were shut ...

After years of service issues, leaders in Tarboro say they’re bringing in a new broadband company to compete with the town's current provider Suddenlink. Some Tarboro business owners hope the move ...