Often dismissed as a ‘soft’ discipline, it’s actually the most practical route to value creation. We have a growing problem ...

Successful technology businesses prioritize innovation and focus on designing solutions that work the way people do. Creating a culture of innovation and human-centered design may seem like distinct ...

New Book Reframes Innovation Around Integrity, Collaboration, and Human-Centered Design Author challenges profit-first thinking and offers leaders a new operating logic for sustainable growth ...

A typical design process looks like this: You get a bunch of requirements based on incremental improvements to an existing product or service, build the new offer, and ship it out to the world and ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...

Only one minor at Dartmouth finds students building roller coasters into the wee hours of the morning and taking over dorm common rooms as they cut up pieces of paper into as many different square ...

The term “human-centered design,” or HCD, came into vogue more than a decade ago as a way to describe a new approach to the delivery of government services and to elevate government activities overall ...

Over the past decade, customer experience (CX) has undergone a major transformation. We've moved from rudimentary online support to deeply personalized, omnichannel interactions. As I've seen across ...

From a small creative studio to a global design partner, the agency celebrates a decade of helping brands simplify technology through empathy, clarity, and human-centered design. KOLKATA, India, Nov.