Author Naomi Klein’s 2007 book The Shock Doctrine dug into how periods of crisis have been used to advance radical change. The global duress we’ve been under since the start of 2020 is no exception.

In the late 1970s, Xerox became the first major U.S. corporation to benchmark. The company analyzed all of its key business functions and then compared the analysis to similar counterparts in other ...

Email marketers put too much stock in external benchmarks, which can give them a distorted view of their performance and cause them to make ill-informed strategic and tactical mistakes. That was the ...

The entrepreneurial community sometimes views the corporate fascination with benchmarking as a symptom of large company conservatism: when you don’t know what to do, check to see what your peers are ...

If there’s one area where most engineering teams are not making the most of AI, it’s team management. Figuring out how to better manage engineers is often approached like more of an art than a science ...